Caravan Park - Terms & Conditions

Market Rasen Racecourse Caravan Park Terms and Conditions 2021

 

Your safety and welfare is extremely important to us and with that, various alterations have been made to our Terms and Conditions to ensure best operating practise, cleaning and safety protocols are in place during your stay.

 

Please help us by playing your part in adhering to our T&C’s which will, in turn, protect yourselves, our team and the wider community.

 

 

COVID Protocols and Site Restrictions:

 

• Always adhere to current government social distancing guidelines

 

• Do not attempt to visit Market Rasen Racecourse Caravan Park if you are experiencing symptoms of COVID 19 or have been in contact with anyone that has had COVID 19. Symptoms can be viewed here COVID 19 Symptoms

 

• If you experience any coronavirus symptoms whilst onsite you are required to isolate immediately, inform reception via telephone and wait for further instruction. Currently, the guideline is to remain isolated, do NOT use any public facilities, book a test and if positive return home immediately.

 

• Throughout your stay, you’re not permitted to access any racecourse grounds and estates. Dogs may be walked in the carparks opposite the Racecourse. Access to the children’s play area is granted.

 

• STRICTLY - Day visitors are NOT permitted on site. This will control the number of people on-site and assist with the NHS Track and Trace scheme that is in operation.

 

• Please bring with you your own supply of hand sanitiser, soap and disinfectant wipes. However, sanitiser stations are available in the park.

 

 

• Children must always be accompanied by an adult this includes in the facilities and on walks. Children must not wander around the park without adult supervision.
• Market Rasen Racecourse Golf Course remains CLOSED throughout 2021.

 

• If you have ordered an external takeaway delivery you must meet them at the park entrance. They are not permitted on site at this time.

 

 

Emergency:

 

• In the event of a fire, the fire assembly point for the Caravan Park is located on the grass area to the left of the shower block. In the event of an emergency dial 999 for the emergency services and notify the park warden immediately.
• If minor medical assistance is required, Sarah Brighton – Warden is First Aid trained along with a number of the Racecourse Office team. Please seek assistance by calling 01673 842307. For major incidents, dial 999 immediately then alert a member of the Park or Racecourse Team for assistance.

 

 

Market Rasen Racecourse Caravan Park Rules:

 

• Dog walkers, please be respectful of other users and keep your dog under control. Dogs must always be on a lead in the park and not left to run loose. Please always ensure dog mess is collected and disposed of appropriately.

 

• Electricity Hook-Up: The maximum loading on each caravan hook up is 16 amps. If the electricity is tripping off: Check what have you turned on in your caravan. If any problems occur please carry out the following checks: You may be overloading your trip or one of your electrical appliances is faulty. Turn off & unplug your vehicle and all appliances. Check which appliance is the cause. If you have carried out all these checks and there is still no power, please contact the park warden.

 

• No electrical heating appliances i.e. fan /ceramic heaters of any kind are to be used outside of your vehicle. Use within an awning is NOT permitted.

 

 

• Open fires/Camp Fires are not permitted. Charcoal BBQ’s only accepted if you have a water bucket whilst BBQ in use AND wetted down immediately after cooking.

 

• Generators/ Pressure washers are not permitted.

 

• Ensure that your pitch is kept clean, tidy and free of rubbish. All litter/rubbish must be placed in the bin area.

 

• Ball games, cycling, scooters etc. to be used only in the racecourse play area, not on the site. NO Paddling pools

 

• No loud music/ noise etc that interferes with others enjoyment of the park at any time day or night.

 

• Units (caravan or motorhome) must be roadworthy and be in an acceptable condition in the opinion of management.

 

• No construction of any sort is to be undertaken on the pitch.

 

• Noise must be kept to a minimum at all times. This also includes dogs. Quiet time on the Park is from 11 pm.

 

• Waste disposal from chemical toilets must be emptied in the waste disposal area at the side of the toilet block.

 

• Any behaviour deemed to be a nuisance or anti-social by the management will not be tolerated and Management reserve the right to admission and eviction.

 

• ABUSIVE OR AGGRESSIVE BEHAVIOUR TOWARD SITE STAFF OR OTHER GUESTS will result in immediate eviction from the park with no refund and police intervention if deemed necessary.

 

 

Caravans & Vehicles Rules:

 

• The speed limit on the park is 5mph.

 

• No commercial/sign written vehicles are permitted on site as the park is a touring caravan park we cannot accommodate those using caravans for residential or employment purposes.

 

• All vehicles must conform to the Road Traffic Act and have current tax, MOT and insurance. The provisions of the Highway Code apply to the roads on the park.

 

• Only 1 vehicle can be parked on your pitch. All other vehicles including trailers and boats, unless agreed with the site wardens will be offered alternative parking.

 

 

General:

 

• All local events and information leaflets have been removed and we ask you to refer to https://www.visitlincolnshire.com/

 

• Your experience is important to us! Good or bad we want to hear from you. If you experience any concerns whilst onsite please do let a member of the team know so we can try to resolve problems during your stay. Reviews can be made after departure

 

• All local events and information leaflets have been removed and we ask you to refer to https://www.visitlincolnshire.com/

 

 

Data Protection

Your data will be stored on our booking system for administration and marketing purposes. If you do not wish to hear from Market Rasen Racecourse Caravan Park regarding offers and availability please do let our Caravan Warden know. Under no circumstances will this information be provided to a third party.

 

 

Rules & Regulations

The person completing the booking is responsible for the conduct of their party. It is your responsibility to read the rules & regulations and abide by the rules therein. Not reading the rules is not an excuse for infringement. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms and conditions of booking. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract and loss of the booking without a refund.

Market Rasen Racecourse Caravan Park reserves the right to exclude individuals from future use of the park.

 

 

Liability:

Anyone defacing or causing damage to any buildings, equipment or property of the park faces immediate eviction and prosecution. The pitch hirer will be responsible for and charged for any damage /loss caused by themselves or their visitors to the pitch or to any park facility or other resident’s property. Your personal belongings, vehicles, vans and their accessories and contents are left at your own risk. Market Rasen Racecourse or its staff will not be liable for the loss, theft or damage of any property nor for any injury, accident or mishap to any person in the park. Customers must ensure that their property is secured and fully insured for any unforeseen eventuality.

 

Please note our guidelines will evolve and change depending on new regulations, government guidance and best practice.

 

In the meantime, take care and stay safe!

 

 

Sarah Brighton                                            Nadia Powell

Caravan Warden                                         General Manager