Skip to main content Skip to site footer
Haydock Park FAQs

Do you have a question about racing at Haydock Park? Hopefully, our FAQ section can help, if not contact us today.

 

Your Raceday Experience

Walk-up tickets will be available for racedays that have not already sold out unless when specified otherwise. Please do check the website of each individual fixture or contact the racecourse directly if you require further information.

 

Please note, for those purchasing tickets on the day, we will be taking card payments only. 

 

However, we do recommend that tickets are purchased in advance. Pre-booked tickets reduce the time taken to enter the racecourse on the day.

Once you have purchased your tickets, they will be emailed to you. Please note there may be a slight delay while your booking is processed.

 

Your ticket is designed to be either printed at home on your home printer and brought with you on the day or presented on arrival on your mobile phone from your email confirmation. You may also opt for your ticket to be sent to you via The Jockey Club app.

  

Please note that tickets are not currently being made available via our postal service.

Cash may be used when placing bets on the Tote and with all on-course bookmakers.

 

Please note that due to new laws prohibiting the use of credit to place a bet, all betting facilities on site will be unable to accept Apple Pay.

If you fall ill on a raceday and are able to get home safely we suggest you leave as soon as possible. If you need assistance please alert one of our racecourse team members who can contact qualified first aiders to help you.

RCA-issued accreditation, including badge schemes and metal badges, are accepted forms of entry at most fixtures but will be used in conjunction with the PASS system.


Please note there will be a small number of fixtures where RCA-issued badges and accreditation will NOT be accepted and you will be required to apply directly to the racecourse for accreditation. We ask you to continue to check the specific raceday information and contact the racecourse directly if you require further guidance.

Our racecourses continue to operate on a ‘cashless’ basis, including concessions. However, cash may be used when placing bets with all on-course bookmakers.

 

We offer complimentary admission to one accompanying personal assistant in circumstances where a person with a disability would otherwise be at a substantial disadvantage without the personal assistant.

 

To guarantee availability, it is essential that you telephone us on the same day you make your ticket purchase if you wish to request a personal assistant ticket.

RCA metal badges (press/photography) to apply via PASS system the day before. Passcards must be displayed at the point of entry. Non accredited press/photographers will need to apply via the Racecourse.

General Faqs

​On certain race days we run a complimentary shuttle bus from Newton-le-Willows train station from two hours before the first race with return journeys after racing.

 

The shuttle bus is currently running on the following dates;

  • Saturday 6th July 2024 - bet365 Old Newton Cup Day
  • Saturday 10th August 2024 – Rose of Lancaster Carnival
  • Saturday 9th September 2024 – Sprint Cup Celebration
  • Saturday 23rd November 2024 – Betfair Chase

Gates normally open two hours prior on Saturdays and one hour prior to the first race on every other day of the week. even on quiet day’s traffic around the area and onsite can build up so it is best to arrive in plenty of time.

 

On music nights gates generally open three hours prior to the first race - please check the specific raceday page.

Parking is free of charge at the racecourse except for some fixtures. This excludes Owners and Trainers, Annual Badge Holders and Hospitality Customers; parking is free. This can be purchased online with your ticket *One pass per car.

 

2024

  • Saturday 17th Feb             Grand National Trials
  • Saturday 27th April           Flat Season Opener
  • Saturday 6th July               bet365 Old Newton Cup
  • Saturday 10th Aug            Rose of Lancaster Stakes
  • Saturday 7th Sept              Sprint Cup Day
  • Saturday 23rd Nov            Betfair Chase Day

 

There are three reserved car parks for those racegoers with reserved car park passes and a large gravel car park for all to use.

 

Yes, children of all ages are welcome at Haydock Park.

 

All children aged 17 and under gain access to the racecourse free* of charge (except for music nights) but you must purchase a zero-value child's ticket prior to arrival online.

 

If you need to add a child ticket to your order please call the contact centre on 0344 579 3006

 

*not including Premier Lounge

All tickets in the Grandstand & Paddock, County or Premier Enclosures as well as badges for our hospitality suites, grant you access to the viewing area around the Parade Ring and Winner’s Enclosure.

 

Tickets for the Be Friendly enclosure (when available) do not provide access to the Winner’s Enclosure or Parade Ring.

If you have selected standard mail delivery, tickets will be sent out in advance of the raceday.

 

Please note that tickets are generally not sent more than two weeks prior to the fixture. However our team endeavours to send tickets as soon as possible. Delays may be possible for popular fixtures, such as music evenings and premium racedays.

 

If you have selected secure delivery a signature will be required on receipt. If you are unavailable at the time at the time of delivery, a card will be left advising you of the sorting office your order can be collected from.

App FAQs

Currently the app is able to import tickets that are Print at Home. To import the tickets, either scan the QR code on the ticket pdf or enter the bookers email and order confirmation.

We will look to add further ticket types in 2024.

Cracked screens can prevent the ticket scanners from reading the mobile ticket. We suggest that you access your tickets using a friend’s phone, or print your ticket at home.

Once you have imported your tickets to the app, you will be able to view them by tapping My Visit and then Tickets. To view the ticket QR code, select a ticket and it will open. You will need the QR code for our ticket scanners.

If you have booked tickets for a group, we recommend, sending each individual their printed ticket and then they can download the app and import via the tickets QR code.

Firstly on the map select your enclosure and then use either the search or filter bar to find what you are you looking for.

It is possible to use the app offline, all the functionality will still work but you will not receive any updates – all our racecourses offer free wi-fi on course.

Plan Your Visit

Parking & Directions

Parking & Directions

HOW TO FIND US


Located just one mile from junction 23 of the M6

FAQ's

FAQ's

YOUR QUESTIONS ANSWERED

Do you have a general question about racing at Haydock Park? Read on to find the answers.

Where To Stay

Where To Stay

Somewhere to rest your head

 

If you want to stay the night before or after your day at the races we have a number of options available to you.

 

Cookie Policy

We use “cookies” to help enhance your experience and improve the functionality of our website. You can find out more in our cookie policy. We also serve cookies, some with chocolate chips, on our racecourses.

Loading