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Do you have a question about racing at Haydock Park? Hopefully, our FAQ section can help, if not contact us today.
Walk-up tickets will be available for racedays that have not already sold out unless when specified otherwise. Please do check the website of each individual fixture or contact the racecourse directly if you require further information.
Please note, for those purchasing tickets on the day, we will be taking card payments only.
However, we do recommend that tickets are purchased in advance. Pre-booked tickets reduce the time taken to enter the racecourse on the day.
Once you have purchased your tickets, they will be emailed to you. Please note there may be a slight delay while your booking is processed.
Your ticket is designed to be either printed at home on your home printer and brought with you on the day or presented on arrival on your mobile phone from your email confirmation. You may also opt for your ticket to be sent to you via The Jockey Club app.
Please note that tickets are not currently being made available via our postal service.
Haydock Park are committed to ensuring the best possible raceday experience for customers with disabilities and specific health requirements.
Please contact our Customer Service team on 01942 725963 to discuss further.
Cash may be used when placing bets on the Tote and with all on-course bookmakers.
Please note that due to new laws prohibiting the use of credit to place a bet, all betting facilities on site will be unable to accept Apple Pay.
If you fall ill on a raceday and are able to get home safely we suggest you leave as soon as possible. If you need assistance please alert one of our racecourse team members who can contact qualified first aiders to help you.
RCA-issued accreditation, including badge schemes and metal badges, are accepted forms of entry at most fixtures but will be used in conjunction with the PASS system.
Please note there will be a small number of fixtures where RCA-issued badges and accreditation will NOT be accepted and you will be required to apply directly to the racecourse for accreditation. We ask you to continue to check the specific raceday information and contact the racecourse directly if you require further guidance.
Spectators are welcome to travel to and from the raceday by any form of transport. Ample parking is available at all our racecourses.
Our racecourses continue to operate on a ‘cashless’ basis, including concessions. However, cash may be used when placing bets with all on-course bookmakers.
Yes. The Tote and bookmakers will be present. For betting facilities only, contactless is recommended, but cash payments will still be an option.
In the event you cannot attend the raceday your ticket may be transferred to another person.
We offer complimentary admission to one accompanying personal assistant in circumstances where a person with a disability would otherwise be at a substantial disadvantage without the personal assistant.
To guarantee availability, it is essential that you telephone us on the same day you make your ticket purchase if you wish to request a personal assistant ticket.
RCA metal badges (press/photography) to apply via PASS system the day before. Passcards must be displayed at the point of entry. Non accredited press/photographers will need to apply via the Racecourse.
For directions on travelling to Haydock Park by car, rail or bus view our directions page.
Should you need to reach someone at the Racecourse in an emergency, please use our out-of-hours security number on 07836383770.
If your enquiry is related to tickets, hospitality or general raceday information, please only contact 01942 725 963 during office hours of 8.30am – 5pm.
On certain race days we run a complimentary shuttle bus from Newton-le-Willows train station from two hours before the first race with return journeys after racing.
The shuttle bus is currently running on the following dates;
Gates normally open two hours prior on Saturdays and one hour prior to the first race on every other day of the week. even on quiet day’s traffic around the area and onsite can build up so it is best to arrive in plenty of time.
On music nights gates generally open three hours prior to the first race - please check the specific raceday page.
Get some inspiration for what to wear to our racecourse.
Parking is free of charge at the racecourse except for some fixtures. This excludes Owners and Trainers, Annual Badge Holders and Hospitality Customers; parking is free. This can be purchased online with your ticket *One pass per car.
2024
There are three reserved car parks for those racegoers with reserved car park passes and a large gravel car park for all to use.
Yes, children of all ages are welcome at Haydock Park.
All children aged 17 and under gain access to the racecourse free* of charge (except for music nights) but you must purchase a zero-value child's ticket prior to arrival online.
If you need to add a child ticket to your order please call the contact centre on 0344 579 3006
*not including Premier Lounge
No refunds will be given on tickets or badges that are purchased and not required or used.
Refunds will only be given on tickets and badges if racing is abandoned prior to the first race.
For more details, please read our abandonment and refund policy.
All tickets in the Grandstand & Paddock, County or Premier Enclosures as well as badges for our hospitality suites, grant you access to the viewing area around the Parade Ring and Winner’s Enclosure.
Tickets for the Be Friendly enclosure (when available) do not provide access to the Winner’s Enclosure or Parade Ring.
Yes, all tickets for our music night grant you access to both racing and concert.
If you have selected standard mail delivery, tickets will be sent out in advance of the raceday.
Please note that tickets are generally not sent more than two weeks prior to the fixture. However our team endeavours to send tickets as soon as possible. Delays may be possible for popular fixtures, such as music evenings and premium racedays.
If you have selected secure delivery a signature will be required on receipt. If you are unavailable at the time at the time of delivery, a card will be left advising you of the sorting office your order can be collected from.
Picnics are permitted, this will be on the grassed area at the front of the grandstands only.
Bringing alcohol into the racecourse is NOT permitted in any enclosure.
You are permitted to bring chairs, but we ask that you ensure to place them respectfully and responsibly.
Barbecues or gazebo-type shelters will NOT be permitted into the racecourse on music nights.
Yes, umbrellas are permitted.
Currently the app is able to import tickets that are Print at Home. To import the tickets, either scan the QR code on the ticket pdf or enter the bookers email and order confirmation.
We will look to add further ticket types in 2024.
Cracked screens can prevent the ticket scanners from reading the mobile ticket. We suggest that you access your tickets using a friend’s phone, or print your ticket at home.
Your eTickets are attached as a PDF to the booking confirmation email. If you prefer to use paper, simply print the PDF.
When processing your booking you will choose the delivery method of your tickets. If you select Email or Print at home, these will be able to be imported into the app.
Once you have imported your tickets to the app, you will be able to view them by tapping My Visit and then Tickets. To view the ticket QR code, select a ticket and it will open. You will need the QR code for our ticket scanners.
If you have booked tickets for a group, we recommend, sending each individual their printed ticket and then they can download the app and import via the tickets QR code.
Firstly on the map select your enclosure and then use either the search or filter bar to find what you are you looking for.
You can download the app from the Apple App store or Google Play, simply search for the racecourse and click download.
The app can be downloaded on IOS and Android devices.
You will need to be using IOS 14 and above and on Android 5 as the minimum operating versions.
You can view the privacy policy for the app here
It is possible to use the app offline, all the functionality will still work but you will not receive any updates – all our racecourses offer free wi-fi on course.
English
Do you have a general question about racing at Haydock Park? Read on to find the answers.
If you want to stay the night before or after your day at the races we have a number of options available to you.
